Bob Smith
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Learn more FROM OUR Originally Posted by mbjacobs Hey everyone, It seems like there are a lot of people on here with a lot of experience. I have never had anything like this happen to me, but I was hoping someone might have some advice. I'm 26 years old. About a year ago, I signed up for monthly credit monitoring with freecreditreport.com. I was watching my credit slowly rise from great to phenomenal, finally hitting its peak last month at 761. I have never missed paying a bill on time, usually have less than 15% of my available credit used and have a bunch of accounts (utilities, credit cards, an unsecured loan) I keep in perfect standing. Until a few months ago, I was living in New Orleans. I went to the emergency room one night, resulting in numerous bills. I was under the impression that I had paid off every single one of them, and moved to New York thinking I was all up to date. I was checking in on my credit last week as I do once monthly and saw to my horror that my credit had dropped from 761 to 654. It turns out that NCO Financial had hit me with a creditor alert (see bottom of message) saying that I had an unpaid debt of $87.32 from a medical bill from the ER. I never received this bill, at least before I moved (which was months after I had originally went to the emergency room). The ER billing department had never contacted me by phone and neither had NCO when they flagged me. Naturally, as soon as I saw this, I freaked out and called NCO. They told me that they have an absolute, 100% "no deletions" policy, even though I never received a bill for it. Now that I'm looking through everyone's advice, I can see I did what I should not have done - I immediately paid the bill on the spot to NCO thinking that was the best thing I could do. NCO told me to call Experian but Experian told me that it was completely up to NCO. I filed a dispute online, but was told that there was no change in my status! So, am I completely screwed because I have already paid NCO? Do I have no grounds for further dispute? Who should I talk to? I feel completely powerless. I have never not paid a debt I've known about in my life and had my perfect name destroyed (98th percentile to 31st percentile) in one day because of a bill I had never heard of in my entire life. Within ten minutes of hearing about the bill (from their first contact with me, which was by flagging my credit report), I had it paid in full to NCO! Does anyone have any advice at all? Do I have any grounds to defend myself? Who should I talk to? In the worst case scenario, how long will it take me to begin making a recovery from this? How can I have paid probably $100,000 in bills, rent, taxes and loans in perfect standing for my entire life, and be destroyed by ONE single bill, whether I missed payment legitimately (which I did), or illegitimately. Thank you for any advice, and sorry to write such a long thing. I don't know who to talk to. Below is the credit flag I got: NCO FIN/55Potentially Negative Closed 877-433-9990 Mailing Address:PO BOX 13570PHILADELPHIA, PA 19101More Account Details Account Name NCO FIN/55 Account # XXXXXXXX Account Type Collection Department / Agency / Attorney Balance $87.00 Date Opened 8/1/2009 Account Status Closed Mo. Payment Close Account Details Past Due $87.00 Payment Status Seriously past due date / assigned to attorney, collection agency, or credit grantor's internal collection department High Balance Limit Terms 1 Month Comments |